Shipping & Refund Policy
Shipping Policy
🌍 Free Shipping: Enjoy FREE worldwide standard shipping on all orders $49+ (excluding tax and after discounts). For orders under $49, standard shipping rates will be shown at checkout.
📦 Need to Update Your Shipping Address?
If you've already placed your order and need to update your shipping address, please contact us immediately with your order number for faster processing. Unfortunately, once your order has been processed by our warehouse, we are unable to make changes.
🚨 Important: Please double-check your shipping details before completing checkout. Stlyer is not responsible for failed deliveries due to incorrect shipping information provided at the time of purchase.
⏳ What is the ETA for my order?
Holidays excluded, standard fulfillment takes 1-2 business days, and shipping takes 5-7 business days after your order is placed. We ship directly from Los Angeles, but depending on your location, delivery times may vary. Thank you for your patience—we promise it's worth the wait! 💕📦✨
🚚 Tracking orders: Once your order is on its way, you’ll receive a shipment confirmation email with all the details! Most orders ship within 1-2 business days after being placed. Your email will include tracking information and a direct link to the carrier’s website, so you can follow your package every step of the way. ✨📦💖
Return & Refund Policy
Please note that due to hygiene concerns we are unable to provide exchanges or refunds for change of mind or if you wish to request a different style/size. we encourage you to review your order carefully before making a purchase.
Damages and issues:
If the item arrives damaged, or if you have received the wrong item, please contact us immediately at hellostylernails@gmail.com.
To be eligible for a return, your item must meet the following criteria:
- The item must be in the same condition as when you received it.
-It should be unused, with all tool kit items the item must be in its original packaging.
Refunds will be processed within 14 days of receiving the returned package in its original condition.
** Please note, we do not accept items returned to us without prior approval.
If you have any further questions or require assistance, please don't hesitate to contact us at hellostylernails@gmail.com. we are here to help you throughout the return process.